Frequently Asked Questions

If I do not meet the courier at the address and can not receive the mail - will I lose it?

 

If the courier fails to deliver the message to the address - it will be returned to the service center of your address from where you will be able to pick it up. You can also order a paid delivery service

I received a message, what should I do?

You are kindly requested to visit the service center located at the address provided in the notification or contact us at the call center number (32) 2 24 09 09